Files
oikos/investigations/2026-04-21-hubris-crash-loop.md
dtoro f5cd320433 Bootstrap Homelab-Docs wiki
Initial documentation of the hubris Proxmox homelab as a cross-linked
markdown wiki. Per-node pages, cross-cutting infrastructure pages, an
investigation log, and an operations cheatsheet. Each node and topic
ends with a Changelog section so changes can be tracked in-place going
forward.

Refreshed against live state on 2026-04-28 — 14 active LXCs (109
syncthing currently stopped) + 1 VM (108 haos). Reflects post-A/B-test
state of the 2026-04-21 hubris crash-loop investigation.
2026-04-28 22:53:09 +02:00

87 lines
8.5 KiB
Markdown
Raw Blame History

This file contains ambiguous Unicode characters
This file contains Unicode characters that might be confused with other characters. If you think that this is intentional, you can safely ignore this warning. Use the Escape button to reveal them.
# 2026-04-21 — Hubris crash loop (thermal + USB drive)
## Summary
[`hubris`](../hosts/hubris.md) hard-locked repeatedly on 2026-04-21 (silent CPU hangs, no panic, no OOM, no MCE). Two contributors identified: idle CPU sitting at ~95 °C on the `performance` governor, and a USB-attached external SSD whose UAS interaction with the AMD USB4/Thunderbolt PCIe tunnel triggered hard locks. CPU thermal addressed via `cpu-epp.service`; drive removed 2026-04-22 as an A/B test. As of 2026-04-28 the host has 3+ days uptime — the drive looks like the primary contributor; `cpu-epp` remains as belt-and-suspenders.
## Timeline
### 2026-04-19 — drive attached
External `Silicon Motion Portable SSD` (vid:pid `090c:2320`) attached for the new restic [backup pipeline](../infrastructure/backups.md). Pre-attach uptime had been 33 days stable.
### 2026-04-19 → 2026-04-21 — first crashes
Two hard crashes in 2.5 days (46 h then 12 h uptime). Kernel logs ended abruptly with routine apparmor entries — no panic, OOM, or MCE — the classic hard-lock signature. Preceded by `uas_eh_abort_handler` storms and xHCI resets on port 6-1.
### 2026-04-21 — crash cadence escalates
23:02 (previous night) → 12:01 the next day. Cadence: 12 h → 43 m → 8 m → 5 m. Stable since the 12:03 boot once `cpu-epp.service` started applying `EPP=balance_power`.
### 2026-04-21 — first set of mitigations applied
- **`cpu-epp.service`** deployed. Sets `scaling_governor=powersave` + EPP=`balance_power` at boot. Drops idle Tctl from ~95 °C → ~60 °C, clocks from 4.4 GHz pinned → 1.12 GHz idle.
- **Crash capture**: `/etc/sysctl.d/60-crash-capture.conf` (panic on oops/hardlockup/softlockup/rcu, auto-reboot 10 s), `/etc/modprobe.d/softdog.conf` (`soft_panic=1 soft_margin=60`), `/etc/systemd/system.conf.d/watchdog.conf` (`RuntimeWatchdogSec=15s`).
- **`rasdaemon`** installed (Debian pkg; mcelog is retired) — logs MCE / memory / PCIe AER / thermal events to `/var/lib/rasdaemon/ras-mc_event.db`. Query `ras-mc-ctl --summary`.
- **UAS blacklist** for the drive: `/etc/modprobe.d/usb-storage-quirks.conf``options usb-storage quirks=090c:2320:u`. Forces BOT instead of UAS for the SMI bridge.
- **Mount-on-demand** for the drive: `/usr/local/sbin/backup-usb.sh attach|detach|status` toggles `/sys/bus/usb/devices/*/authorized` so the drive is de-authorized when no backup is running.
### 2026-04-22 — recurrence after 30 h 37 m
Same silent-cutoff signature at 18:42:08. Much longer than any pre-`cpu-epp` crash (12 h max), so `cpu-epp` helps but is not sufficient on its own. [claudio-monitor](../infrastructure/monitoring.md) showed healthy runtimes up to 43 s before the hang (no pre-crash degradation). No MCE / no RAS / pstore empty.
### 2026-04-22 — `cpu-epp.service` design bug fixed
Was `After=multi-user.target` + `WantedBy=multi-user.target` — queued behind `pve-guests.service`. The hottest window of every boot (20 LXCs + 1 VM coming up) ran on the `performance` governor. Fixed: now `After=sysinit.target` + `Before=pve-guests.service`.
### 2026-04-22 — drive removed (A/B test)
User physically removed the external USB drive. [Backup timers disabled](../infrastructure/backups.md#status), fstab entry commented, drive de-authorized. Goal: confirm whether the drive + UAS + AMD USB4 PCIe-tunnel interaction is the dominant root cause.
### 2026-04-23 — SSD cooling + thermal pads installed
Cold-boot baseline (3 min uptime): nvme0n1 35 °C composite / sensor1 (controller) **53 °C**; nvme1n1 36 °C composite / both sensors ≤36 °C. Lifetime warning-time counters at install: nvme0n1 709 min warn + 5 min crit; nvme1n1 778 min warn + 45 min crit — both drives had spent real time in thermal warning historically.
#### 2026-04-23 thermal-pad verdict
Resolved (3 h self-paced watch). Steady-state across 17:03 → 19:56 stayed pinned at nvme0 composite 47 °C / sensor1 6061 °C, nvme1 3840 °C. Zero new warning-time minutes on either drive. Controller sensor1 at 60-ish is normal idle for M.2 NVMe. **The load-bearing signal is the lifetime warning-time counter, not absolute sensor1** — watch that going forward, not sensor1 threshold.
### 2026-04-28 — A/B test passing so far
3+ days continuous uptime with the drive removed. If uptime now exceeds ~3 days without crash, the drive/PCIe-tunnel interaction is confirmed as the dominant root cause. Will revisit options (different drive, different USB port, different bridge) once stability is firmly established.
## Root cause
Two-contributor:
1. **Thermal**: Ryzen 5 7640HS (Phoenix APU) in a passively-cooled GMKtec NucBox sitting at ~95 °C idle under `performance` governor. Mitigated by `cpu-epp.service`. In `amd-pstate=active` mode the governor MUST be `powersave` for EPP values to take effect — `performance` silently ignores them.
2. **Storage**: external USB SSD's UAS keepalive interacts badly with the AMD USB4/Thunderbolt PCIe tunnel. UAS blacklist + mount-on-demand reduced but did not eliminate it. Removing the drive eliminates it (so far).
Background: BIOS 1.02 (latest publicly visible from GMKtec). Vendor not on LVFS so `fwupdmgr` can't update. Non-ECC RAM means memory faults are silent and undetectable except by memtest86+.
## Diagnostic notes
- **Pure hardware hangs leave no trace.** `pstore` stays empty across reboots despite `panic_on_oops/hardlockup/softlockup/rcu` + softdog `soft_panic=1` being configured. The CPU is gone before the kernel can react. Don't waste time on panic traces — use crash cadence + uptime pattern as the diagnostic.
- **First check** if hubris crash-loops again with the same silent-cutoff signature: `cpu-epp.service` is active and `/sys/devices/system/cpu/cpu0/cpufreq/energy_performance_preference` is `balance_power`.
- **Non-ECC RAM means memory faults are silent.** If `cpu-epp` is on and crashes still happen, suspect DIMM next (run memtest86+) and/or try the commented-out `pcie_aspm=off pci=nomsi` workarounds in `/etc/default/grub`.
- **Grub escalation** (`pcie_aspm=off pcie_port_pm=off pci=nomsi`) **deliberately NOT applied** yet to keep the drive-removal test clean. Enable only if crashes continue without the drive.
- `mcelog` is not in Debian 13 repos; `rasdaemon` is the replacement.
## BIOS update path
Checked 2026-04-21. GMKtec is **not on LVFS**, so `fwupdmgr` can't update the NucBox M6 Ultra. BIOS 1.02 (2025-08-06) is the latest publicly visible — GMKtec's download center only publishes Windows drivers, no BIOS listing or changelog. Update path is a `.exe` flasher that needs Windows (would require Windows-To-Go USB on hubris). Before committing to that, email `service@gmktec.com` with the S/N to confirm a newer BIOS / AGESA level actually exists. `fwupd` is now installed, so if GMKtec ever onboards to LVFS, updates appear automatically.
## Mitigations applied
| Mitigation | Status | Notes |
| ----------------------------------------- | -------- | ---------------------------------------------------- |
| `cpu-epp.service` (powersave + balance_power) | Active | Unit ordering fixed 2026-04-22 to run before guests |
| Crash capture (sysctl + softdog + watchdog) | Active | Catches everything but pure silicon hangs |
| `rasdaemon` | Active | Persistent telemetry for MCE / memory / PCIe AER |
| UAS blacklist for `090c:2320` | Active (drive currently absent) | `/etc/modprobe.d/usb-storage-quirks.conf` |
| Mount-on-demand (`backup-usb.sh`) | Active (drive currently absent) | Backup unit `ExecStartPre`/`ExecStopPost` hooks |
| Drive physically removed | Active | A/B test in progress |
| Thermal pads on NVMes | Active 2026-04-23 | Steady-state composite 47 °C / sensor1 60 °C |
| `pcie_aspm=off pci=nomsi` | NOT applied | Reserved for if crashes recur without the drive |
## Affected nodes
- [Hubris host](../hosts/hubris.md)
- [Backups (disabled)](../infrastructure/backups.md)
- [Monitoring](../infrastructure/monitoring.md)
## Open questions
- Will the host stay up indefinitely without the drive? (Test ongoing — 3+ days as of 2026-04-28.)
- If yes: which mitigation lets the drive come back? (different drive? different USB port bypassing the hub chain? rear motherboard USB 3 port? alternative bus path?)
- Newer BIOS / AGESA from GMKtec — answered email pending. Without LVFS we need explicit vendor confirmation.
- Memtest86+ pass on the DIMMs — not yet run; deferred until the drive case is closed.